This policy explains how Chai-Aek Development System Co.,Ltd collects, uses, and protects personal data when you interact with our website and services.
Effective date: 6 August 2019
Contact details that you submit via forms, such as name, email address, phone number, company, and project information.
Usage data generated from browsing our website, including IP address, browser type, and pages visited, collected via cookies and analytics tools.
Project-related information shared with us while discussing or delivering services, which may include documentation, media, and system credentials.
Responding to enquiries, preparing proposals, and delivering contracted services.
Improving our website, services, and communication based on aggregated usage insights.
Complying with legal obligations, enforcing agreements, and protecting the rights of our clients, partners, and team.
We do not sell personal data. We share information only with trusted service providers (e.g., hosting, email, analytics) under confidentiality obligations or when legally required.
Project data is retained for as long as necessary to provide services and meet legal or contractual obligations. Marketing enquiries are retained for up to 24 months unless you request deletion sooner.
You may request access, correction, deletion, or restriction of your personal data at any time.
You can opt out of marketing communication by using the unsubscribe link in our emails or by contacting us directly.
If you are located in the EU/EEA or jurisdictions with similar legislation, you may lodge a complaint with your local data protection authority.
For privacy questions or requests, please email ekkachai@chai-aek.tech or write to us at the address listed on our contact page.